Friday, June 2, 2023

2 New Job Opportunities at NMB Bank Plc Tanzania - Various Posts June, 2023

  AjiraLeo Tanzania       Friday, June 2, 2023
NMB Bank Plc
Jobs in Tanzania 2023: New Job Vacancies at NMB Bank Plc 2023
NMB Bank Plc Jobs, 2023
Specialist; Electronic Banking (1 Position(s))
Job Location :
Head Office, Hq
Job Purpose:
To provide a system and customer support, client acquisition, and interaction with customers by phone, face-to-face contact, and through internal users on service provision.

Main Responsibilities:
  • Maintain new and existing customers subscribed to the digital channel through timely support, installation, and training
  • Ensure adherence to the operational framework in line with NMB Policy controls and compliance
  • Operate a smooth and seamless electronically initiated funds transfer process through the channel
  • Support ad-hoc initiatives and reviews driven by Cash Management (re-engineering, process improvements, service enhancements)
  • Fully conduct market scanning on new e-banking products and developments internationally and of local competitors and use the knowledge to propose opportunities and threats.
  • Fully take ownership of the call received from the Call Centre and solve the queries to customers' satisfaction.
  • Ensure full compliance and provide oversight of various consumer protection requirements across the unit.
  • Participate in UAT testing of new application releases or improvement fixes and provide feedback to stakeholders.
  • Analyze queries and identify solutions to resolving technical issues.
  • Create and distribute MI reports and updates on usage, queries/issues, and new opportunities for department consumption and other stakeholders monthly.
  • Work closely with internal departments (operations, ICT, customer experience, risk, and Forensics.) to solve customer and operational issues in a timely manner.
  • Conduct periodic refresher training for staff and clients.
  • Fully support all Branches' requests as per standard operating procedures.
  • Support periodical review of internal policies, procedures, and compliance with regulations.
  • Review and provide feedback on customer satisfaction surveys and responses to customer complaints.
  • Perform profitability analysis of various product lines offered.
  • Assist with other duties within the team and department as necessary.
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Knowledge and Skills:
  • Business understanding of product offerings in the wider financial services industry
  • Knowledge on Electronic Banking systems and products; Programming skills
  • Numerical skills; Project management skills; Business planning skills
  • Strong decision-making skills; Negotiation skills

Qualifications and Experience:

  • Bachelor's degree in information systems, Computer Sciences, or related discipline.
  • 3 years' relevant experience
Job opening date : 30-May-2023
Job closing date : 13-Jun-2023

Investor Relations Analyst (1 Position(s))

Job Location :
Head Office
Job Purpose:
Implement and manage a world-class investor relations program rooted in transparency, trust, and collaborative communication.

Main Responsibilities:
  • Analyze critical information regarding financial, strategic, economic, and competitor developments and communicates this information to senior management, to the key business units, and the investing public. Consolidate and evaluate feedback from analysts, investors, and business media that may impact the bank's performance and valuation.
  • Assist in the preparation of the corporate kit, fact sheets and Q&A sheets for senior management and key business units.
  • Communicate information through dissemination of press releases and disclosures to the investing public and the Investor Relations (IR) distribution list.
  • Prepare presentations and other support materials used in the Annual Shareholders' Meeting, Investor roadshows and conferences, and Planning conferences.
  • Provide assistance in answering queries and surveys made by either internal (business units) or external (analysts, investors, regulators, media, clients) contacts.
  • Assist the Head; Investor Relations in complying with regulatory requirements such as press releases and disclosures to DSE, CMSA, and Bank of Tanzania.
  • Work with the Communications Unit, to maintain and improve relations and communications between the organization and the investing public, shareholders, and financial professionals to enhance the standing of the organization's stock and debt.
  • Assist the Head; Investor Relations in the preparation and timely completion of the Annual Report through the consolidation of inputs from all groups, verification of the viability of the information used, and the final editing of the content of the report.
  • Provide analytical support for any “go to the market” initiatives the bank may choose to use for purposes of raising additional equity for the Bank to ensure full subscription; and
  • Provide regular feedback to management and other stakeholders on investment/analyst community perceptions of the bank, concerns, and investment criteria.
  • Build and improve relationships with the investing community by actively taking part in one-on-one meetings and correspondence with fund managers, credit and equity analysts, rating agencies, correspondent banks, and the business and financial media.
  • Maintain and update the Investor Relations web page in the official bank website.
  • Analyze and produce reports on the bank's financial performance (with reference to the financial statements), and the performance in relation to the industry and the main competitors.
  • Maintain the database of competitive information (financial and non-financial data of NMB Bank and peer banks) and use the same in coming up with regular reports and analysis.
  • Assist in the preparation of data and materials for capital raising exercises (i.e., debt and equity raising).
  • Perform ad hoc requests for senior management, internal and external clients especially related to the areas of Investor Relations, competitive monitoring, and analysis.
  • Collaborate and participate in financial planning & reporting processes, quarterly earnings process, ESG disclosures and investor communications & targeting approach.
  • Analyze our business fundamentals and analyze our investors to look for areas of improvement.
  • To analyze ownership trends, shareholder engagement and key points of investor interaction.
  • Periodically conduct macro-economic, competitor, and stock analysis.
  • Assists the Head; Investor Relations in administrative responsibilities.
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Knowledge and Skills:
  • Sound knowledge of the Banking sector
  • Ability to excel in a fast paced, time pressured environment.
  • A solid understanding of the banking sector and Capital Markets along with their accompanying regulations.
  • Ability to interact with senior officials of banks, capital markets, stock exchange, large/institutional investors, and the government.
  • Strong command of MS Office applications, including Excel, PowerPoint, and Word.
  • Strong data, analytical and organization skills
  • Strong interpersonal skills and an excellent ability to communicate (written, verbally).
  • Demonstrable problem-solving, quantitative, and analytical skills; strategic and creative thinking.

Qualifications and Experience:
  • Bachelor's degree or its equivalent in Economics/ Finance/ Accountancy/ Banking, Law or other related fields of studies.
  • Must have at least 2 years' experience in working in Finance/ Investment or related discipline.
  • Experience working in Financial Markets.
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Job opening date
: 02-Jun-2023
Job closing date : 16-Jun-2023

If you are interested in taking up this exciting opportunity, please register and apply by attaching the below documents
i)Your current CV
ii)Your application letter specifying your zone of preference.
All applications must be done through this portal.

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

Thanks for reading 2 New Job Opportunities at NMB Bank Plc Tanzania - Various Posts June, 2023

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