Friday, March 3, 2023

2 Senior Business Analyst - Business Performance & Revenue Assurance at CRDB Bank Plc Tanzania March, 2023

  AjiraLeo Tanzania       Friday, March 3, 2023
CRDB Bank Plc
Jobs in Tanzania 2023: New Job Opportunities at CRDB Bank Plc, 2023

CRDB Bank Plc Jobs, 2023
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.

We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: Senior Business Analyst - Business Performance & Revenue Assurance - 2 positions (1851)
Requisition ID 1851
 Job Description
Job Reporting To: Senior Manager, Business Performance & Revenue Assurance
The purpose of the job is to Create a detailed business analysis, outlining problems, opportunities, and solutions for Retail Banking Business, specifically for NFI-generating units within Retail Banking i.e., Agency Banking, Card Business, Bancassurance, Internet Banking & Simbanking. Analyze to drive decision-making and enhance customer value propositions on alternative banking channels
Business Performance Management 
  • Provide daily, weekly, and monthly reports detailing the performance of the Retail Banking products and Services
  • Review and provide strategic commentary on the weekly and monthly business performance reports before it is circulated to the Retail Management team and MCM
  • Review and provide strategic commentary on the monthly MCM report and quarterly Board report
  • Monitor and track the Business performance inputs from Retail Management, MCM, and Board members for better improvement of the retail performance
  • Provide monthly detailed analysis of the performance of the Retail Banking systems and Processes that impact retail revenues
  • From the consumer understanding analysis, advise on the products performance improvement, marketing strategy, and any other opportunity to improve business performance
  • Monthly and quarterly presentations to the product owners and Retail Product Managers on the market analysis and consumer understanding insights for products performance improvement
  • Using data science tools. provide data and statistical analysis required to implement new tools and systems such as the bank’s outlet locator, core banking system inputs, etc.
  • Any other duties related to performance as assigned by the supervisor

Annual Budget & Strategy cycle:
  • Provide analysis and data to be used for the formulation of annual strategic objectives for Retail Banking (Head Office & Branches)
  • Lead and provide inputs during the creation of the department’s strategy.
  • Provide inputs to enable the creation of annual budgets for Retail Banking units, zones, and branches
  • Forecast future budgeting needs of Retail Banking units
  • Suggest improvements in the department’s budget utilization to increase profits
  • KPI allocation & provision of numerical information required to complete balanced scorecards for HQ Retail units, zones, and branches
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Pricing of Bank’s Products and Services
  • Be part of the Retail Banking pricing process and the Bank’s annual pricing committee
  • Lead in the provision of inputs from the products performance analysis, and consumer understanding to the committee during Tariff reviews
  • Conduct pre-planned and ad-hoc analysis on pricing to determine price points that balance the bank’s revenues and customer satisfaction
  • Actively participate in the finalization of the annual Tariff Guide and minimum disclosure document for circulation to the branch network
  • Manage, analyse, and respond to pricing queries from HQ stakeholders and the branch network

Assist the Revenue Assurance team to identify revenue leakages across retail income streams and recommend sustainable ways to fix the leakages by:
  • Report irregularities in revenue streams for the respective business units
  • Detect and facilitate recovery of revenue leakages for Bank products and Services
  • Recommend business process changes that may affect the company’s ability to identify, monitor or collect revenue

Leadership and Teamwork
  • Capacity building of the HQ Junior retail business analysis and Zonal Business analysts to be able to support and add value to the zones
Read Also:

  • A minimum bachelor’s degree in computer science, Economics, Accounting, banking and finance, financial management, and any other related field.
  • A Master’s degree and/or Certification by professional bodies are an added advantage
  • At least 3 years of working experience in the banking sector especially in the business unit and who have demonstrated outstanding performance in business.
  • In-depth knowledge of bank Products, services, and delivery channels available to Retail Banking Customers
  • General knowledge of the performance of various business sectors, the operational environment, competitive structure, industry practices, and regulatory framework
  • Understanding bank policies, procedures, and ethical requirements of the market environment
  • Clear results orientation: displays an intense focus on achieving both short and long-term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
  • Strong business judgment, leadership, and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
  • Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment. Previous consulting experience is a plus.
  • Strong analytical skills, including the ability to collect, process, and perform statistical analysis on data.
  • Proficiency in SQL and experience with databases.
  • Knowledge of programming languages such as Python or R
  • Experience with data visualization tools such as Tableau or Power-BI
  • Good understanding of statistics and statistical models.
  • Excellent communication and presentation skills, to effectively communicate insights and findings to non-technical stakeholders.
  • Ability to work independently, as well as collaboratively within a team.
  • Ability to learn quickly and adapt to new technologies and tools.
  • Good project management skills, with the ability to manage multiple projects and meet deadlines.
  • Knowledge of data ethics, privacy, and security best practices.
  • Act professionally on any activities and decisions made/reported
  • Critical thinking
  • Ability to work under pressure in complex multidisciplinary nature

Thanks for reading 2 Senior Business Analyst - Business Performance & Revenue Assurance at CRDB Bank Plc Tanzania March, 2023

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