Glass Export Customer Service Specialist at KEDA Glass Factory Tanzania

Keda (T) Ceramics Co Ltd

Jobs in Tanzania 2025: New Job Vacancies at Keda (T) Ceramics Co. Limited 2025

💥UNASUBIRI NINI? FOLLOW US ON INSTAGRAM. CLICK HERE!💥

Keda (T) Ceramics Co. Limited Jobs 2025

Glass Export Customer Service Specialist 

Glass Export Customer Service Specialist at KEDA Glass Factory Tanzania November 2025

Position: Glass Export Customer Service Specialist 
Job Type: Full-time 
About the Role: 
We’re looking for a proactive and detail-oriented Glass Export Customer Service Specialist to join our team!
If you’re interested and eager to grow your career, and enjoy keeping things running smoothly behind the scenes, this could be a great opportunity for you. 

Key Responsibilities
1. Customer Relationship Management 

• Act as the main contact person for Float Glass customers.
• Respond promptly to customer inquiries via phone, email, or in-person.
• Maintain positive, long-term relationships with clients.

2. Order Processing & Coordination 

• Receive and process sales orders accurately in the system.
• Coordinate with production, logistics, and warehouse teams to ensure timely delivery.
• Track and update customers on the status of their orders.

Read Also:

• NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2025 (1,475 POSTS)
• CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
• Download Your National ID (NIDA) Number  Here | Download NAMBA NA KITAMBULISHO CHAKO CHA NIDA. BONYEZA HAPA! 
• PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 - 2019. CLICK HERE! 
• Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here!

3. Complaint Handling & Resolution

• Log and follow up on customer complaints or returns.
• Work with quality control and sales teams to resolve issues.

4. Documentation & Reporting

• Prepare invoices, delivery notes, and related sales documents.
• Maintain accurate customer records in the database.
• Provide regular sales and service reports to management.

5. Sales Support 

• Assist the sales team in preparing quotations.
• Support marketing and promotional activities for Float Glass products.

Other Duties 

• Support planning for export markets: understanding export requirements, documentation, and customer needs.
• Assist with VAT, duty drawback, or other tax or regulatory incentives or procedures, if applicable. 

Qualification

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 1–3 years’ experience in a similar role or in customer service.

MODE OF APPLICATION:
This is Full-time Job, Send your CV to: kedagf_tz_hr@twyfordtile.com
Deadline for applications: 17th November 2025
Go to our Homepage To Get Relevant Information. Only shortlisted candidates will be contacted.

CHECK LATEST JOBS 2025 HERE!