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Customer Service Point Manager at Heritage Insurance Tanzania September 2025
Position: Customer Service Point Manager – Zanzibar CSP Office
Customer Service Point Manager at Heritage Insurance Tanzania September 2025
Position: Customer Service Point Manager – Zanzibar CSP OfficeJob Type: Full-time
Qualifications:
Job Summary:
The role is responsible for enhancing business production, delivering exceptional customer service, promoting the company’s products, and overseeing the general administration of the Zanzibar Office.
Responsibilities:
Submission:
Email: Submit your CV and Academic Certificates to career@heritageinsurance.co.tz
Deadline: 14th September 2025.
Go to our Homepage To Get Relevant Information. Only shortlisted candidates will be contacted.
Qualifications:
- Bachelor’s degree in insurance and risk management or any business-related field.
- A minimum of 4 years of experience in a similar position in the industry.
- Other professional insurance qualifications are an added advantage.
- Experience in the Zanzibar business environment is an added advantage.
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Job Summary:
The role is responsible for enhancing business production, delivering exceptional customer service, promoting the company’s products, and overseeing the general administration of the Zanzibar Office.
Responsibilities:
- Manage a Zanzibar Customer Service Point and oversee brand promotion in Zanzibar.
- Develop and implement short- and long-term plans to ensure the customer service point meets set targets.
- Recruit intermediaries such as brokers, banks, and agents, and manage relationships with them.
- Build and maintain strong business relationships with all channel partners, ensuring the delivery of quality service to them and other clients.
- Ensure full compliance with statutory and regulatory requirements.
- Conduct regular training sessions and provide technical support to intermediaries.
- Serve all stakeholders.
Submission:
Email: Submit your CV and Academic Certificates to career@heritageinsurance.co.tz
Deadline: 14th September 2025.
Go to our Homepage To Get Relevant Information. Only shortlisted candidates will be contacted.
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