Sunday, June 30, 2024

Warranty Service Support Officer at BURN Manufacturing Limited

  AjiraLeo Tanzania       Sunday, June 30, 2024
AJIRA LEO TANZANIA
BURN Manufacturing
Jobs in Tanzania 2024: New Job Vacancies at BURN Manufacturing Tanzania Limited, 2024

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BURN Manufacturing Tanzania Limited Jobs 2024
Warranty Service Support Officer
Warranty Service Support Officer at BURN Manufacturing Ltd July 2024
  • Dar es Salaam, Dar es Salaam, Tanzania, United Republic of
  • Full Time
  • Mid Level
About the role
The Warranty Services Assistant will support the Repair Services Coordinator in the execution of warranty functions.

Duties and Responsibilities

  • Liaise with the Repair Services Coordinator to manage and track inventory through weekly stock take.
  • Liaise with the Repair Services Coordinator to ensure spare parts received from production are thoroughly inspected, counted, and transferred in ERP.
  • Manage and track inventory through weekly stock take.
  • Liaise with the Repair Service coordinator to ensure all countries are restocked with parts.
  • Assist in tracking warranty parts dispatched to repair stations through ERP and Excel
  • Assist in tracking consumption of inventory through service orders.
  • Maintain records of all warranty expenses for reporting purposes.
  • Establish and maintain communication with service station personnel.
  • Provide initial and ongoing training on product repair to service station personnel.
  • Liaise with the Repair Service Coordinator to onboard new service stations.
  • Promptly identify and communicate any abnormal field failures.
  • Prepare reports and documentation of service station trips and training, including product photos and physical samples.
  • Ensure BURN-approved standard operating procedures are properly implemented.
  • Liaise with the Repair Service Coordinator to ensure service stations and all related repair processes meet expected standards.
Read Also:
Skills and Experience
  • A degree in a business-related discipline.
  • A track record of 1-2 years of relevant professional experience.
  • Proficiency in the utilization of the Microsoft Office suite.
  • Demonstrated self-motivation and a strong aptitude for collaborative teamwork.
  • Exceptional attention to detail and exemplary organizational capabilities.
  • Proficiency in effective communication, both written and verbal, in both English and French.
  • Knowledge of inventory management practices.

Qualified Female Candidates encouraged to Apply
BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
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