Tuesday, May 30, 2023

Specialist Debit Card & Emerging Payments at CRDB Bank Plc Tanzania

  AjiraLeo Tanzania       Tuesday, May 30, 2023
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CRDB Bank Plc
Jobs in Tanzania 2023: New Job Opportunities at CRDB Bank Plc, 2023

CRDB Bank Plc Jobs, 2023
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.

We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: Specialist Debit Card & Emerging Payments (2146)
Requisition ID
 Job Description
Job Reporting to Senior Manager Issuing Business
Location: Retail Banking Department CRDB HQ

Job Purpose
The purpose of the job is to have knowledge of financial products (specifically card-related) and services and should have experience in analysis and logical experience on problem-solving together with report writing skills as well as good communication and business skills.
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  • For the Role Create and execute a cohesive strategic card product plan that optimizes debit, and prepaid card issuance, activation and utilization, and credit card portfolio performance.
  • Champion product development, enhancement, elimination, and new feature/functionality that deliver best-in-class solutions which lead to optimum customer service, quality, accuracy, and responsiveness.
  • Have command of the intricacies of each card-based payment product and serve as the in-house expert on debit, credit, and prepaid product-related issues.
  • Create and track key performance indicators, conduct industry trends, and peer group comparisons.
  • Work with all levels of management in product development as well as collaborate with internal departments on evaluation, implementation, launches and service management.
  • Provide first-line support towards achieving Issuing KPIs
  • Responsible for effective enterprise-wide dissemination of knowledge on card products across the entire bank network
  • Handling Card Management and Issuing Systems for the approval process.
  • Design and execute card promotion campaigns.
  • Ability to develop and execute strategic plans for activating dormant cards.
  • Manage Card procurement processes.
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Knowledge, Skills, Qualifications and Experiences Required
  • For The Role University Degree/Advanced Diploma in Business Administration, Banking, or Information Technology
  • 5 years’ experience in Card operations and Issuing Business
  • Strong knowledge of card technologies
  • Strong knowledge of card products
  • Knowledge card profitability
  • Knowledge of reporting and analytics tools
  • Knowledge of chip profiles and scripting
  • Strong understanding of card personalization, sorting, and dispatch.
  • Understanding card promotion technics
  • Strong knowledge of card standards (EMV)
  • Knowledge of PCI DSS
  • Understanding current scheme compliances and mandates
  • Understanding card transactions authorization processes on both SMS and DMS
  • Ability to compose Business Requirements
  • Understanding card frauds and prevention techniques
  • Business understanding of Banking operations, card products, customer service and merchant acquisition procedures and analytics.
  • Building Positive Working Relationships, Coaching, and excellent Communication, Contributing to Team Success, Customer Focus, Formal Presentation, and Planning & Organization.
  • Business understanding of Banking operations and Risk Management.
  • Teamwork and Time Management
Deadline for application 01/Jun/2023.

Thanks for reading Specialist Debit Card & Emerging Payments at CRDB Bank Plc Tanzania

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